What Information We Collect
The following types of information are collected when you register and use the 909 platform:
- Account Information: Name, mobile number, email address, date of birth, and password (encrypted).
- Device & Browser Information: IP address, browser type, operating system, screen resolution, and device identifiers.
- Payment Information (BDT): Mobile banking numbers (bKash, Nagad, Rocket), transaction amounts, and dates. Full bank card numbers and PINs are never stored.
- Cookies & Session Data: Cookies are used to maintain login sessions, remember your preferred language, and store game history.
- Usage Information: Page visit history, game activity, betting records, and session duration.
This information is collected solely for the purpose of operating the platform and improving the user experience.
How We Use Your Data & Third-Party Sharing
909 uses the information it collects for the following purposes:
- To create, verify, and manage user accounts and login access.
- To process all financial transactions, including deposits and withdrawals.
- Security monitoring and fraud prevention.
- To send personalized bonus offers and promotional updates (with your consent only).
- To improve platform performance and enhance the user experience.
- To meet legal obligations and resolve disputes.
Sharing Information with Third Parties: 909 never sells your personal information to advertisers or third parties. However, limited data may be shared in the following cases:
- Payment processing providers (bKash, Nagad) — strictly for transaction verification.
- In response to lawful requests from law enforcement authorities.
- With security partners for fraud investigations.
Cookies & Tracking Technologies
The 909 website uses cookies and similar technologies. These fall into three categories:
- Essential cookies: Essential for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
- Functional cookies: To remember your language preferences and personalized settings.
- Analytics cookies: To analyze user behavior and improve the platform. This data is anonymized.
You can manage cookies through your browser settings. However, disabling essential cookies may make certain features unavailable.
Data Storage & Security
All data collected by 909 is stored on secure servers. Our security measures include:
- All data transmissions are encrypted via HTTPS.
- Passwords are stored using bcrypt hashing — no one can view your actual password.
- Payment information (BDT transactions) is stored in a separate, secured system.
- Regular security audits are conducted.
Data Retention Period: Information for active accounts is retained until the account is closed. Following closure, certain transaction records may be kept for up to five years as required by law. All other data is deleted automatically.
User Rights & Policy Updates
909 users have the following rights regarding their personal information:
- Right to Access: You can view and download the data stored in your account at any time.
- Right to Rectification: To update incorrect or outdated information, please contact our support team.
- Deletion Request: To close your account, email us at [email protected]. Your data will be deleted unless we are required to retain it by law.
- Unsubscribe from Marketing: You can opt out of promotional emails or messages at any time.
Policy Updates: 909 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a platform announcement. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions or data deletion requests, contact our support team at [email protected]. For more information Terms & Conditions & Responsible Gaming View page.